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Frequently Asked Questions (FAQ's)



Dear Customer,


Welcome to Surat most efficient service of Online movie ticket booking website. We developed this online help desk for you to reach our destination easily to use our services. Thanks for visit our website


Q1. How to book movie tickets?


Ans.: If you want to book movie tickets then you must visit our authorized booking Outlets or Get Member Card (All GUJARAT) to Book ticket directly from website. You can only check ticket availability from our website www.24by7store.com to get our booking Outlets address.


Q2. How to check ticket availability from website?


Ans.: You can check Movie Schedule with Show timings and rate. for ticket availability Become Member or visit nearest booking outlet.


Q3. Who can book tickets directly from website?


Ans.: Only authorized person who have permeation to book ticket from website.
i.e.: Authorized Booking Outlets or Registered Website Member


Q4. What to do when you phase any problem at theater ticket window?


Ans.: If there is problem regard movie tickets at theater Ticket Booking window, Contact Customer Care (90990 77277) or Booking Outlets from where you collect movie tickets.


Q5. Who will get membership on website?


Ans.: Membership scheme available only in Surat. For getting membership must visit our Authorized Booking Outlets that located nearest to your destination.


Q6. Is there any online help desk?


Ans.: Yes, There is website itself your online help desk that interacts with you directly Or you can Add us In Yahoo!! Messenger for online help. You can catch us online at Yahoo Messenger id. 24bye7stor You can also send inquiry at 24by7store@yahoo.com, care@24by7store.


Q7. How many Theaters are included in 24by7store.com network ?


Ans.: Theater Network List : ALL Theaters like Fame Rajempire, Rajhans, Kinnary, Valentine, City Plus, Shree, Roopam & Maharaja in Surat.


Q8. How to get Internet Booked Tickets from Theater Booking window?


Ans.: You will get Confirm Reservation Slip from our authorized booking Outlet at the time of Movie tickets booking. You have to display that internet reservation slip at theater booking window before 15 minute of that particular show and collect original tickets from the theater booking window.


Q9. Can we get Seat No at the time of internet booking?


Ans.: Yes, Till date you can get booking with confirm seat no in Fame Rajempire, Valentine & City Plus Cinema in Surat. For other theaters you just get the confirmation of number of tickets only with internet reservation slip. Seat No will be issued by theater authority at the show time.


Q10. What is the Customer care no. for 24by7store.com website?


Ans.: 90990 77277.